FAQs

Our Food-Grown® method is an organic way of producing supplements - and it’s at the root of nearly every product we create. It’s a process that respects the integrity of our raw materials - and it’s light years away from how synthetic supplements are made.

Not every product in our range is Vegan, but we have a range of Vegan supplements.

None of our products contain gluten, wheat or dairy. So they are suitable for those with intolerances such as lactose intolerance, or those suffering from Coeliac disease.

None of our products contain nuts, at any stage of manufacturing. Therefore we are confident to say that the products are nut free, but we cannot legally state ‘free from nuts’.

All of our nutrients are organically grown, which means they are free from pesticides or herbicides and heavy metals. 

They are made from 100% vegetable cellulose.

Yes, we currently offer Refill Pouches for many of our products. Our Refill Pouches are fully biodegradable and certified Plastic Free.

We care deeply about our impact on the planet and sustainability is at the core of our business. Please see our Sustainability page for more information regarding our packaging.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer.

We do not test on animals nor do we have anyone do this on our behalf.

You are able to book a video or phone call with one of our qualified nutritional therapists using our calendar. You can book a 20- or 40-minute appointment here.

We’ve put our in-person clinic appointments on hold for now, but our nutritionist experts are now delighted to offer Nutritionist consultations by phone or video. It's the same expert advice and personal approach, but without the need to visit our clinics.  

The introductory offer for an online Nutritionist consultation is £25 for 20 minutes or £50 for 40 minutes. 

Yes, absolutely – just select ‘Reschedule’ or ‘Cancel’ on the bottom of your appointment invite. Please note you will only be able to make changes 24 hours before your appointment.

Our lovely team of Nutritionists are all qualified and registered to give nutrition advice. They have in-depth knowledge of our supplements and train other practitioners and doctors around the world. So you’re in very safe hands.

When you subscribe we will send your supplements to you every 30, 60 or 90 days - depending on the delivery schedule you opt for.

You can easily modify, skip or cancel your delivery in your account. Any changes need to be confirmed in your account at least 2 business days prior to your next scheduled delivery. Just so that we can cancel the order before it is dispatched to you.

Yes you can and it is easy to make a change. Go to Account > Subscriptions > Delivery Schedule

There you will be able to skip or edit a future delivery. If you have any challenges please reach out to our Customer Care team who will be happy to help. 

Yes you can make changes to your subscription at any point. Simply log into your account to swap products, skip orders and even change the delivery schedule.

When you subscribe you have the benefit of receiving our natural Food-Grown supplements every 30, 60 or 90 days. 

As a subscriber you also receive 10% off every order and can modify, skip or cancel your order at any time. We also offer extra perks and discounts to subscribers including 30% off your first appointment with one of our Nutritionists.

If you decide cancel your subscription please ensure you give us 2 business days notice before your next delivery is due to ensure this can be cancelled in time for you.

Yes. Wild Rewards is our way to say thank you for your support of Wild Nutrition. You can join Wild rewards by visiting our rewards page.

Points are earned by taking actions such as creating an account, making a purchase, following us on social media or referring a friend. 

You must have an account and be logged in to earn points.

We have 3 tiers in our Wild rewards in our loyalty program. 

Member: this is the first entry level tier

Insider: this is our next tier up and provides more points for certain actions.

E.I.P (Extremely Important Person): this is our top tier and provides the most amount of points per action. We also will be releasing new products to E.I.Ps before they are seen by anyone else.

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.

For UK customers you can split the cost into 3 interest free instalments. That’s one part-payment at purchase, and two further payments at 30 and 60 days.

Klarna is only available to UK customers right now. But we plan to roll out to other countries in the future. 

Klarna may run a soft credit search that does not affect a customers credit score and is only visible on your credit file by you and Klarna.

Neither Klarna nor Wild Nutrition run credit searches that could impact your credit rating.

This includes at the point of application, if a payment is missed, or if the outstanding balance enters a debt collection stage.

You must be 18 or over, have a residential address and a bank account

Late payment fees will apply. If you'd like more information on this then contact Klarna Support.